You bought it, the store has it ready, and it does not fit in your car. SHUDLE sends a local driver with a pickup truck or van to collect it from the store and bring it home, so there is no truck to rent and no favour to ask.
Pay for the order and wait until the store tells you it is ready before you book the driver. Then add the order number and the name on the order to the pickup instructions, with where to collect it, such as the pickup desk or the loading door.
Yes, once it is paid for and ready. Put the store as the pickup and your home as the drop-off, and add the name on the order and the order number to the pickup instructions so the driver can collect it.
Yes. A pickup with an 8 ft bed suits long boards, and bagged stone, soil and mulch go by weight: the limit is 800 lbs per delivery. If you are not sure it fits, the Will it fit? tool checks it before you book.
Yes. Book up to 14 days ahead in a 2-hour window between 8am and 8pm, so the driver arrives after the store has your order ready.
Yes. The driver photographs your purchase when it is loaded at the store, you follow the truck live on the map, and we send email and push updates at every stage.